The staff at the Strongsville Petland was awesome. They indulged all of my requests happily and when I finally settled on my perfect puppy and she was not ready to come home yet they were friendly everyday when I was there to visit her and treated my daughter and myself as family. They were thorough in making sure we understood every step of the reasons for her staying there a little longer and her care in taking her home to be sure she stayed healthy after we were allowed to bring her home. I could not have asked for more from them. My experience was top notch and I would do it again.